Implementation Services

2014-10-23_9-31-02

SicommNet assigns teams to each implementation as required to include the agency implementation, vendor engagement and system interface.

The SicommNet team conducts a full Business Process Analysis to identify business process  so companies can remain efficient, streamline workflow and become more effective.  Our Agency Implementation Team has an understanding of government purchasing and the need to meet the statutory requirements associated with doing business in the public sector. This implementation team will work with the Agency System Administrators and decision makers to document the current business and workflow processes. This will ensure that the agency will incorporate “Best eProcurement Practices”. Once the agency’s processes have been identified, the Implementation Team will map processes with the eProcurement system. System Configuration and testing will be conducted by the Implementation Team Systems Administrator. The implementation team will implement a Train-the-Trainer model and deliver onsite training to the Systems Administrators and the Purchasing Buyers.

The System Interface Team will define and document interface points, gather specifications and field requirements and request access to test systems for development and implementation activities. The Interface Team will also develop test case scenarios for each integration point and participate in the testing.

The Vendor Engagement Team will work closely with each agency to assist in creating an electronic communication to be sent to agency vendors. This notification is intended to announce the agency’s intention to move into an electronic procurement system and direct vendors to register online. The notification will typically include a date when the agency expects to “go live” and begin notifying vendors electronically about new bidding opportunities available online. As vendors begin to register online, a local support presence can be made available to assist with initial registration questions. Once a vendor has established an electronic account, support is available via email or an 800 help line to answer any questions regarding the features and functionality of the new system. Each agency will be presented with the option of either limiting their opportunities to only those vendors who register specifically for their agency, or open up their opportunities to the universe of the SicommNet vendor base.